Belmere, TN— Heating & cooling
Your house should have
one temperature.Not six.
Heating, cooling and the ductwork in between — measured before it is diagnosed, priced before it is started, and worked on by technicians who are not paid a percentage of what they sell.
- Response
- Same day, most days
- Credentials
- Licensed & insured
- Local since
- 2004
84°
Upstairs, 4:12pm, mid-August
Before anything else
21Years inBelmere
- 01Licensed & insured
- 02Locally owned since 2004
- 03Technicians paid for the work, not the ticket
- 04Written pricing before we start
- 05Background-checked crews
- 06Floor protection on every call
Start here
What is the house doing?
Pick the one that sounds like your week. Every answer goes straight to the page that explains what we would actually do about it — no form in the way.
- 01No coolingIt runs and blows warm, or it will not start
- 02No heatNothing, or it lights and shuts straight off
- 03Some rooms are wrongUpstairs bakes, the back bedroom freezes
- 04It might be time to replaceOld system, repeat repairs, rising bills
- 05The bill jumpedRunning constantly and costing more
- 06Dust and humiditySticky in summer, dusty all year
- 07Just a tune-upNothing is wrong and I would like it kept that way
What we do
Everything between the thermostat and the vent.
Cooling, heating, airflow, controls and the maintenance that keeps all four out of trouble.
Cooling
2 servicesHeating
3 servicesAir & ducts
2 servicesControls
1 serviceComfort control
Every house has a number
it is supposed to sit at.
Move the control. Most calls we take are somewhere on this scale, and almost none of them are the thing the homeowner assumed.
71°
Right
This is the part you should never think about.
One temperature, top to bottom, without the system announcing itself every twenty minutes. That is what a correctly sized system on correctly sized ducts actually feels like.
Maintenance & tune-upsRepair or replace
Four questions. Then an honest answer about which conversation you are in.
This will happily tell you to keep the system you have. Most of the time that is exactly what it says.
This is a conversation starter, not a diagnosis. No web page can inspect equipment, and anything that claims to is selling you something. What it can do is tell you whether the question is worth asking properly.
Replacement, done right
A new system is the biggest decision in this trade. Here is what the money buys.
Not the number on the box. These six things, in this order, are what a homeowner actually notices.
- 01
The house holds one temperature
Variable-speed equipment runs long and low instead of blasting and stopping. The rooms that always lagged stop lagging.
- 02
You stop hearing it
A modern system at low stage is roughly the noise of a fridge. Most people mention this before they mention the bill.
- 03
Summer stops feeling damp
Longer run cycles pull moisture out of the air. It is the single biggest comfort difference and nobody puts it on a brochure.
- 04
The bill flattens out
Not because of the sticker efficiency, but because a correctly sized system stops short-cycling and stops running the backup heat.
- 05
The emergency calls stop
The 11pm August failure is a symptom of equipment at the end of its life. Replacing on your schedule costs less than replacing on its schedule.
- 06
It is covered
Ten years of parts coverage on a registered system, plus our workmanship warranty. We handle the registration and email you the confirmation.
10 years on parts for systems we install and register
2 years on our workmanship
Manufacturer coverage depends on the equipment and on registering it inside 90 days. We do the registration for you and email you the confirmation.
Equipment we install
- Trane
- Carrier
- Rheem
- Daikin
- Mitsubishi Electric
- Goodman
We install several brands rather than one. A shop that only sells one manufacturer will always find a reason your house needs that manufacturer.
System age
Your air conditioner has a birthday.
Eventually it sends you the bill.
Roughly how old is the equipment? The honest answer for each band is below, and one of them is simply “leave it alone”.
Prime of life
The most reliable stretch a system has. Keep it maintained, keep the filter honest, and this is the decade where doing nothing dramatic is exactly the right strategy.
Recent work
Recent work, with the numbers left in.
A handful of jobs from the last year. Every one has a spec sheet, not just a photo.
Maintenance plan
The visit that stops the July phone call.
One membership, two real tune-ups a year, and priority scheduling on the days everybody calls at once.
- Spring
- Cooling side — charge, static pressure, capacitor, drain line — before the first hot week.
- Fall
- Heating side — heat exchanger, ignition, combustion check — before the first cold night.
- Always
- A written sheet of every reading, including the ones that came back fine.
Two visits a year — spring for cooling, fall for heating
- You go to the front of the lineMembers are scheduled ahead of non-members on the days when everybody calls at once. In July that is worth more than the price of the plan.
- Two real tune-ups a yearNot a filter change and a handshake. Static pressure, refrigerant charge, amp draw, capacitor test, drain line, heat exchanger inspection — written up and left with you.
- 15% off any repairApplied automatically, including on the emergency call-out rate.
- No overtime charge, everMembers pay the weekday rate at 9pm on a Sunday in August.
- We remember so you do notWe call you to book the visits. Most people never think about the plan again after they sign up, which is the idea.
Plan terms are illustrative for this demonstration site. A live deployment shows only the terms the business has actually agreed to offer.
What people say
Six calls, in six different months.
No star rating here — a season and a job type tell you more about whether a review is real.
AC repair · July
“Our AC quit on the Friday of a heat wave and three companies told us the earliest was Tuesday. Truevane had someone here at eight the next morning, found a burned contactor, and charged us less than the diagnostic fee two of the others wanted just to look.”
Danielle W.Rowan Mills
Airflow diagnosis · August
“I had two quotes for a full system replacement. Ray came out, measured the airflow, and told me my ten-year-old unit was fine but my return duct was half the size it should be. Fixed the duct for a fraction of a system. The upstairs has been right ever since.”
Marcus T.Belmere
Heat pump installation · November
“They installed a heat pump and a new air handler over two days in November. What I did not expect was the sheet of readings they left on the counter, or that the tech walked me through my own thermostat schedule before he left.”
Priya R.Cedar Point
Emergency heating repair · January
“The furnace died at 9pm on a Sunday in January with a newborn in the house. They talked me through getting the space heaters set up safely on the phone, were here by seven, and did not charge an overtime rate because we were on the maintenance plan.”
The AldertonsWeatherly
Second opinion · December
“Second opinion on a company that told me my heat exchanger was cracked and shut my furnace off in December. Truevane inspected it, took photos, and showed me it was fine. I cannot describe how angry and relieved I was at the same time.”
Gordon H.Ashgate
Maintenance plan · April
“Maintenance plan for three years now. They call me to book it, they show up when they say, and last spring they caught a capacitor drifting before it stranded us. That is the entire value proposition and they actually deliver it.”
Sofia L.Halstead
These reviews are demonstration content written for this showcase — not feedback collected from real customers.
Financing — a third-party lender
A system dies when it dies. Rarely in a convenient month.
Replacement financing is available through an independent lender, applied for online and approved in minutes. We do not lend the money, we do not set the rates, and we do not earn more if you finance.
- Who lendsAn independent lender, not us
- Who sets the rateThe lender, shown before you commit
- Our incentiveNone — we earn the same either way
Financing is provided by an independent third party and is subject to credit approval. Rates and terms come from the lender, not from us, and are shown on their application before you commit to anything.
Ask us about financingEmergency service
No cooling. No heat. No answer anywhere else.
The after-hours line rings a dispatcher who can see where every van is, not a message service.
Seven days, including evenings
How a call goes
Five steps. Every time, in this order.
- 01
You tell us the symptom
Not the diagnosis. "Upstairs will not cool" is more useful to a dispatcher than a guess about the compressor.
- 02
We give you a window
A real two-hour window on the phone, and a call if anything moves it.
- 03
We measure
Readings before opinions. You watch the meter with us and keep the report.
- 04
You approve the price
Flat rate, in writing, at your kitchen table. Nothing starts until you say so.
- 05
We fix it and clean up
Floor protection down, old parts hauled away, and a note of anything worth watching next season.
Who shows up
Owner-run since 2004.
Ray OkonkwoOwner
Ray spent eleven years at a franchise operation that paid its technicians a percentage of what they sold. He was good at it, and he hated it — because the incentive was never pointed at the customer.
Truevane started in 2004 with one van and a rule that has not changed since: technicians are paid for the work, not for the ticket. It is the reason people here will still tell you a $190 capacitor fixes it when a $9,000 system is sitting right there.
- Locally owned
- Family owned
- Background-checked crews
- Licensed & insured
Service area
35 miles out from Belmere, in every direction that matters.
We work the Belmere area, across Talcott County and South Harlan County.
01Talcott County7 towns
- Ashgate
- Belmere
- Braxton
- Cedar Point
- Halstead
- Rowan Mills
- Weatherly
02South Harlan County5 towns
- Fenmore
- Kestrel Hill
- Linden Grove
- Oak Barrow
- Tamworth
Before you call
Answers before you have to call and ask
Most days we can be at a the Belmere area address the same day, and no-cooling and no-heat calls take priority over scheduled work. You get a real two-hour window on the phone and a call if it moves.
A flat fee, quoted on the phone before we drive out, which covers the visit and the full workup. It comes off the repair if you go ahead the same day. We do not do "free" diagnostics — somebody always pays for those, usually in the repair price.
No. They are paid for the work, not a percentage of what they sell. It is the single most important thing to ask any company you let into your house, and most will not answer it directly.
Yes, whatever the brand and whoever put it in. We do not charge more for it and we will not use it as a lever to sell you a replacement.
Yes, and the permit and inspection are inside the quoted price. Unpermitted equipment is a problem that surfaces when you sell the house, and it can void a manufacturer warranty.
Age, repair history, comfort and running cost together tell you most of it. There is a short questionnaire on the home page that will tell you which of the three conversations you are actually in — and it will happily tell you to keep your system.
Request service
Tell us what the house is doing. We will tell you what we would actually do about it.
No quote-bot and no hold music. A dispatcher reads this the day it arrives.