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Same day, most days

AC Repair

It runs and blows warm, or it does not run at all. We diagnose it properly, show you the reading, and quote the repair before we touch a part.

A technician holding refrigerant gauges at an outdoor condenser

Cold air is supposed to come out of the vents. Not excuses.

An air conditioner that has stopped cooling is doing one of about eight things, and a competent technician can tell you which within twenty minutes of arriving.

What takes longer is the honest part: whether the failure is a symptom of something bigger, and whether spending money on this system is a good idea. You will get an answer to that on the same visit, in writing, with the meter readings that produced it.

What usually turns out to be wrong
  • A failed run capacitor — a cheap part that strands a lot of systems
  • A contactor burned closed or pitted open
  • Low refrigerant, which always means a leak somewhere
  • A frozen evaporator coil from restricted airflow
  • A condensate drain backed up and tripping the safety switch
  • A blower motor or its module giving up
  • A thermostat that is telling the truth about a wiring fault

How the visit actually goes

Four things happen on every cooling call, in this order.

01

We measure before we guess

Supply and return temperatures, static pressure, superheat and subcooling, amp draw on the compressor. Numbers first. A technician who starts by naming a part is selling, not diagnosing.

02

You see the reading

On the gauge, on the meter, on the screen. If we say the capacitor is out of tolerance, you get to see the number and what it is supposed to be.

03

The price comes before the work

Flat rate for the repair, agreed at your kitchen table. Nothing appears on the invoice that you did not say yes to first.

04

We tell you if it is not worth it

If the system is nineteen years old and the compressor is failing, we will say so plainly rather than sell you a repair that buys you a summer.

How this is priced

  • In writing before anything starts
  • Readings left with you, on paper
  • Nobody paid a percentage of the invoice

A flat diagnostic fee covers the visit and the full workup, and it comes off the repair if you go ahead the same day. Repairs are flat-rate and quoted before we start. Nobody here is paid a percentage of what they sell.

Answers before you have to call and ask

Not necessarily. A failed capacitor, a dirty coil or a tripped float switch all produce that symptom and all of them are ordinary repairs. Low refrigerant is the one that costs more, because the refrigerant is not consumed — if it is low, it leaked, and the leak is the real repair.

Yes, if it is running and not cooling. A system short-cycling or running against a frozen coil can turn a small failure into a compressor. Switch the thermostat to off, leave the fan on for an hour if there is visible ice, and open a couple of windows if the house is getting uncomfortable.

We can, and sometimes that is the right call to get you through a heat wave. But refrigerant does not get used up, so a low charge means a leak. We will tell you where it is and what fixing it costs, then you decide.

Emergency service

No cooling. No heat. No answer anywhere else.

The after-hours line rings a dispatcher who can see where every van is, not a message service.

Seven days, including evenings

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Tell us what the ac repair problem looks like.

A dispatcher calls back with a real arrival window, usually inside the hour on a working day.

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